Terms & Conditions

Welcome to Callultra Voice. Please read these Terms & Conditions ("Terms", "Terms of Service") carefully before using our website, platform, and voice services operated by Callultra Inc. ("us", "we", or "our").

By accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of these Terms, you are prohibited from using or accessing the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the Callultra Voice services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

Callultra Voice provides an AI-powered outbound sales calling, lead qualification, and meeting scheduling platform. We utilize advanced conversational AI technology to interact with your leads, verify contact details, and schedule appointments on your behalf. The scope and features of your service depend on the plan selected during registration.

3. Account Registration & Security

To access certain features of the Service, you must register for an account. You agree to provide accurate, complete, and current registration information. You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for restricting access to your devices. You agree to accept responsibility for all activities that occur under your account.

4. Billing, Subscriptions & Top-ups

Our services are billed on a subscription basis (monthly or annually) according to the pricing plans specified on our pricing page.

Additional usage beyond your plan's included minutes is billed at your plan's per-minute rate. For plans with variable usage billing, automatic top-ups may trigger when your account balance reaches 20% or less of your initial credit. All payments are processed securely via our integration providers, and billing disputes must be submitted to us in writing within 30 days of the billing date.

5. Acceptable Use Policy

You agree to use the Service in compliance with all applicable local, state, national, and international laws and regulations. In particular, you agree:

• Not to use the Service for any fraudulent, malicious, or unlawful activity.
• To comply fully with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and all state/local telemarketing laws, ensuring you have the necessary consents to contact individuals.
• Not to use the platform to harass, abuse, stalk, threaten, defame, or otherwise infringe on the rights of any third party.
• Not to engage in spamming, robocalling without proper authorization, or any behavior that harms the integrity of the telecommunications network.

6. Service Availability & Maintenance

While we strive to ensure that Callultra Voice is available 24/7, we do not guarantee uninterrupted operation. The Service may be temporarily unavailable due to scheduled maintenance, system upgrades, server migrations, or force majeure events. We will make reasonable efforts to provide advance notice of scheduled downtime.

7. Intellectual Property Rights

The Service, including its design, logos, source code, visual elements, and underlying technology, is the exclusive property of Callultra Inc. and is protected by copyright, trademark, patent, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business operations in accordance with these Terms.

8. Limitation of Liability

In no event shall Callultra Inc., its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, goodwill, or other intangible losses—arising out of or in connection with your access to, use of, or inability to use the Service.

9. Termination

We reserve the right, without notice and in our sole discretion, to terminate or suspend your account and access to the Service for any reason, including violation of these Terms. You may cancel your subscription at any time via your dashboard settings or by contacting customer support. Upon termination, all rights granted to you under these Terms will cease immediately.

10. Changes to Terms & Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When we make updates, we will revise the "Last Updated" date at the top of this page. Your continued use of the Service after any changes are posted constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please reach out to us at: